Privacy Policy

Effective date: April 10, 2026

Mason's Jungle LLC ("we", "us", "our") operates masonsjungle.com. This policy explains what personal information we collect, how we use it, and what your rights are.

Information We Collect

When you place an order or contact us, we collect information you provide directly — including your name, email address, shipping address, and payment details. Payment information is processed securely through third-party providers (Stripe, PayPal, Shop Pay) and is never stored on our servers.

When you browse our site, we automatically collect certain technical data including your IP address, browser type, pages visited, time on page, and referring URLs. This data is collected via cookies and the analytics tools described below.

If you sign up for our newsletter or submit a contact form, we store your email address and any message content you provide.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including shipping notifications and delivery updates
  • Respond to your messages and customer service enquiries
  • Send order confirmations and transactional emails
  • Send our newsletter if you have opted in (you can unsubscribe at any time)
  • Analyse how visitors use our website in order to improve it
  • Understand and optimise the on-site experience for our customers
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

We use cookies to keep your shopping cart working, remember your preferences, and support the analytics and optimisation tools below. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.

Third-Party Analytics & Tracking

We use the following third-party tools to understand how visitors use our site and to improve the shopping experience:

Google Analytics We use Google Analytics to collect anonymised, aggregated data about site traffic — including pages visited, session duration, device type, and general geographic region. This data does not identify you personally. Google may process this data on servers outside your country. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-Out Browser Add-on. For more information, see Google's Privacy Policy.

Mida We use Mida, a conversion rate optimisation (CRO) platform, to run A/B tests and analyse how visitors interact with pages, buttons, and content on our site. Mida may collect behavioural data such as click patterns, scroll depth, and session recordings to help us understand what is and isn't working. This data is used solely to improve the experience on masonsjungle.com and is not used for advertising or sold to third parties. For more information, see Mida's Privacy Policy.

Both tools operate under data processing agreements with us and are bound by their own privacy commitments.

Third-Party Services

Beyond analytics, we work with a small number of trusted third parties including our ecommerce platform, payment processors, and shipping providers. Each handles your data only as necessary to process and fulfil your order.

Data Retention

We retain order records for up to seven years to comply with tax and accounting obligations. Email addresses for marketing are kept until you unsubscribe. You can request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to access the personal data we hold about you, correct inaccuracies, request deletion, and withdraw consent for marketing communications at any time. To exercise any of these rights, email us at [email protected] and we'll respond within 30 days.

Contact

Questions about this policy? Reach us at [email protected] or through the contact form on our website.